Privacy Policy

Effective Date: November 5, 2025

Boyd’s Contracting (“we,” “us,” or “our”) is committed to protecting the privacy of our clients, employees, and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in compliance with the Personal Information Protection Act (PIPA) of Alberta and applicable federal laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). As a family-owned contracting business specializing in garage floor coatings, interior and exterior painting, pressure washing, and driveway seal coating, we handle personal information responsibly to deliver high-quality services.

By engaging with our services, website, or communications, you consent to the practices described herein. This policy applies to all interactions with Boyd’s Contracting.

1. Information We Collect

We collect personal information necessary to provide our services and operate our business. This may include:

• Contact Information: Name, address, phone number, email address (e.g., for quotes, scheduling, and follow-up).
• Service-Related Details: Property details, project specifications, payment information (e.g., credit card details processed securely via third-party providers).
• Online Data: IP address, browser type, and usage data if you visit our website (boydscontracting.com).
• Employment Data (for applicants): Resume details, references, and contact information.

We do not knowingly collect information from individuals under 18 years of age.

2. How We Collect Information

• Directly from You: During on-site quotes ($50 fee, credited toward contracts), consultations, contracts, or website forms.
• Automatically: Through cookies and analytics tools on our website to improve user experience (you can manage preferences via browser settings).
• From Third Parties: Subcontractors or payment processors, with your consent where required.

3. How We Use Information

We use personal information for legitimate business purposes, including:

• Providing quotes, scheduling, and completing services.
• Processing payments and invoicing.
• Communicating updates, promotions, or feedback requests.
• Improving our services and website functionality.
• Complying with legal obligations (e.g., tax reporting).

We limit use to what is necessary and retain information only as long as required (typically 2–7 years for records, per Alberta guidelines).

4. Disclosure of Information

We do not sell personal information. Disclosure occurs only in these limited cases:

• To service providers (e.g., payment processors like Stripe, subcontractors) under strict confidentiality agreements.
• For legal requirements (e.g., court orders, audits).
• With your explicit consent for marketing or referrals.

All disclosures comply with PIPA’s consent and accountability principles.

5. Data Security

We implement reasonable safeguards, including encryption, access controls, and secure storage, to protect against unauthorized access, loss, or misuse. However, no method is entirely foolproof; we cannot guarantee absolute security.

6. Your Rights and Choices

Under PIPA and PIPEDA, you have the right to:

• Access, correct, or update your personal information.
• Withdraw consent (where applicable), which may limit services.
• Request deletion (subject to legal retention requirements).
• File complaints with us or the Office of the Information and Privacy Commissioner of Alberta (OIPC).

To exercise these rights, contact us at the details below. We respond within 30 days.

You may opt out of marketing emails via the unsubscribe link or by contacting us.

7. Cookies and Tracking

Our website uses cookies for functionality and analytics (e.g., Google Analytics). You can disable them via your browser, though this may affect site performance.

8. Changes to This Policy

We may update this policy to reflect legal changes or business needs. Notice will be posted on our website and via email (if applicable). Continued use constitutes acceptance.

9. Contact Us

For questions, requests, or complaints, please contact: support@boydspainting.com